Top Notch Support Ltd is seeking dedicated and compassionate Support Workers to join our team. As a company specialising in non-CQC regulated services, we provide essential support and assistance to individuals in various aspects of their daily lives. Our services include hospital escorts, shopping assistance, light cooking, companionship, accessing community services, socialising, and medication management.

Responsibilities:

• Hospital Escorts: Accompany clients to healthcare facilities, ensuring safe and reliable transportation. Provide necessary assistance and support during appointments to ensure clients reach their destination on time.
• Shopping Assistance: Help clients with grocery shopping, ensuring they have access to the necessary food and supplies. Assist individuals with mobility issues or those who find it challenging to navigate crowded stores independently.
• Light Cooking: Assist clients with meal preparation, ensuring they have nutritious and balanced meals that meet their dietary requirements. Provide support to individuals who have difficulty cooking for themselves due to physical limitations or other factors.
• Companionship: Engage in friendly and meaningful interactions with clients, offering companionship and emotional support. Provide social interaction and improve the overall well-being of individuals who may feel isolated or lonely.
• Accessing Community Services: Assist clients in connecting with and utilising community resources, such as recreational programs, support groups, or local events. Help individuals stay engaged with
  their community and foster a sense of belonging.

Requirements:

• Relevant Experience: Previous experience in a similar role or a related field is preferred, but not mandatory. We will provide training to suitable candidates.
• Empathy and Compassion: Demonstrated ability to empathise with others and show compassion towards individuals in need of support.
• Reliability and Trustworthiness: Dependable and trustworthy, with a strong sense of responsibility towards clients.
• Communication Skills: Effective verbal and non-verbal communication skills to interact with clients and their families in a respectful and sensitive manner.
• Adaptability: Ability to adapt to different client needs and situations, showing flexibility in providing personalised support.
• Punctuality: Timeliness in attending to appointments and fulfilling scheduled duties.
• Respect for Privacy: Understanding the importance of maintaining client confidentiality and respecting their privacy.
• Physical Stamina: Ability to perform tasks that may involve standing, bending, lifting, and supporting clients with mobility challenges.
• Valid Driver’s Licence: A valid driver’s license is preferred but not mandatory for all positions. It may be required for roles involving hospital escorts and transportation services.

At Top Notch Support Ltd, we are committed to providing the highest quality care and support to our clients. If you are a compassionate individual looking to make a positive impact in the lives of others, we encourage you to apply for this rewarding opportunity. Please note that our services are non-CQC regulated, and this position does not involve activities requiring registration with the Care Quality Commission.

Working hours:

Minimum of 39 hours per week.

Salary:

Minimum wage (London Living wages Standard)

Details of the skill, experience and qualifications required for each post:

• Compassion and Empathy: The ability to genuinely care for and empathise with individuals in need of support is crucial in this role. Demonstrating empathy and understanding is essential for building meaningful relationships with clients.
• Effective Communication: Strong verbal and non-verbal communication skills are necessary to interact with clients, their families, and colleagues. Clear and respectful communication ensures that client needs are understood and met effectively.
• Reliability and Trustworthiness: As a support worker, it is important to be reliable and trustworthy. Clients and their families depend on your presence and assistance, so a strong sense of responsibility and commitment is required.
• Adaptability and Flexibility: Each client may have unique needs and preferences. Being adaptable and flexible allows you to adjust your approach and provide personalised support according to individual requirements.
• Attention to Detail: Paying attention to detail is essential for tasks such as medication management and meal preparation. It ensures that clients receive the right medication and appropriate meals based on their specific dietary needs.
• Respect for Privacy and Confidentiality: Maintaining client confidentiality and respecting their privacy is of utmost importance. Ensuring that personal information and discussions remain confidential is essential for building trust with clients.
• Physical Stamina: Support workers may be required to assist clients with mobility challenges, which can involve physical tasks such as standing, bending, and lifting. Good physical stamina and the ability to handle physical demands are necessary.
• Experience in a Similar Role (Preferred): Previous experience in a similar role or a related field is preferred, as it provides a foundation of knowledge and skills relevant to supporting individuals in their daily lives. However, candidates with a strong passion for caregiving and a willingness to learn will also be considered.
• Valid Driver’s License (Preferred for Certain Positions): Some positions, such as hospital escorts and transportation services, may require a valid driver’s license. Having a license allows you to safely transport clients to appointments or assist with grocery shopping.
• Relevant Training and Qualifications: While specific qualifications may not be mandatory for all positions, having relevant training or certifications in areas such as first aid, medication administration, or caregiving can be beneficial and demonstrate a commitment to professional development.